The following Terms and Conditions Apply to all booking made. We kindly ask that you take a moment to read them prior to booking at the time of booking or at check in.
Booking
we will take your Credit or Debit card details and you authorize the use of this card of this card for any sums that become owing to us. We shall also have right to require full payment in advance or deposit at the time of booking, in certain confirmed until the details and or payment deposit has been Provided.
Charges
The price displayed on the website are an average price per night per room rate until the rate is selected. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates as specified. Once a rate is requested stay shall be displayed on the reservation summary. Prices shall be charged in Thai baht currency and the currency conversion facility is provided as an approximation tool only.
V.A.T will be payable at the current rate of V.A.T in THAILAND
CHECK –IN / CHECK –OUT Requirements:
In the interests of security and to prevent fraud, at the time of check in guests will be required to confirm their identity by providing their booking reference, their Passport/ Identity card/ Driving License and valid credit or debit card which will be swiped in the presence of the card holder. Any non Thai nationals must allow our reception manager to take copy/ photograph of their passport and give information regarding length of stay with us and details of their previous/next destination as we must forward this information within 24 hours of your check-in date to our local immigration office in Jomtien as it’s a legal requirement.
These records will be kept for at least 12 months and may be discussed or made available for inspection of any police office. We reserve the right to refuse entry to persons who cannot provide the information set out above. Guests may check-in at anytime day or night on the scheduled day of arrival. All rooms that have been secured by credit/debit card or prepaid at the time of booking will be held until 11.59pm on the scheduled day of arrival unless otherwise agreed directly with the apartments manager.
And non secured reservations will be held until 6.00pm on the day of arrival at which time we will be entitled to re-let the room, unless the guest has notified the apartments manager of a late arrival. On the day of departure we kindly ask all guests to vacate their rooms by 12.00 noon unless a later departure is stated as part of your booking. Late check-out can be requested subject to availability and will be charged at an hourly rate of 100 baht for each hour that passes after 12.00 noon. Rooms are subject to a maximum occupancy of four person, rules set by the apartment manager. All out standing charges must be paid for in full on check-out from the apartments.
Cancellations policy and no-show:
Cancel 14 days or longer from your check-in date and you will pay nothing. Any cancellations received less than 14 days from your check in date will be charged at fifty percent of the total price of the reservation in the event of a non-show from your check-in date will be charged at one hundred percent of the total price of the reservation.
Changes or cancellation by company
Very occasionally we may need to cancel your booking, in such circumstances you will be given a full refund but we shall have no further liability to you arising out of such cancellation. We will however try our best to re-locate you to an alternative location similar in standard to our apartment. If you have indicated a preference for a particular room we will use our reasonable efforts to honors this preference, however we may need to allocate an alternative room to you for operational or safety reasons.
Damage:
We reserve the right and you hereby authorize us to charge you for any damage incurred to your room or within the grounds or apartment building during your stay without limitation, specialist cleaning or for any items that are missing before you leave.
Guest behavior:
Guest are requested to conduct themselves appropriately at all time and to comply with company procedures and requests with regard to conduct and respect for the property of there apartments, its employee’s and guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests,the running of the apartment or cause offence to other guests or our members of staff. We reserve the right to refuse accommodation or services or remove you and members of your party from the apartments if in our reasonable opinion, we consider this provision to have been breached. Where this is the case we shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred
Smoking:
We have designated rooms to rent that allow you to smoke and there are smoking areas within the apartments grounds for smokers to sit, relax and smoke.
Children
All children under 16 years of ages staying at the apartments must be accompanied and supervised by an adult at all times. Children aged 0-12years old stay for free using existing bedding. Guests aged 13 years and older would be required to sleep on the sofa bed in your room. Bed sheets would be provided at a charge of one hundred baht per day.
Pets:
We are small dog friendly and we welcome guide dogs in our apartments. charges may apply if we need to clean up mess after your dog therefore please walk your dog beyond the apartments premises. Any damage incurred in or around the apartments grounds caused by your dog will be charged with out limitation to your room.
Parking:
Our apartments has its own free car park with limited space available, apartments but that land is not owned by ourselves. Motorbikes, cars and their contents are left at the owners/customers own risk. We do not accept responsibility for loss or damage.
Limitation of liability
The company will not be responsible for the loss or damage of any property left in the apartments for example phones, tablets and notebook. The company will not be liable for any indirect, consequential or pure economic loss or any caused by the negligence of the company, it’s employees, contractors or otherwise. The company will not be liable for death or personal injury claims caused by the companies negligence.
Force majeure:
The company accepts no liability and will not pay any compensation as a result in circumstancesbeyon control including flood, earthquake, fire, natural disasters, terrorism, failure of electric power, water, computers, phones, wifi, vehicles or any collapse of building structure.
Website information:
While all reasonable efforts have been taken to ensure the accuracy of information on the websites, the company does not accept responsibility for errors or omissions and reserves the right to amend, cancel or vary any of the arrangements featured on the website without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a company, and may not be copied, reproduced, published, distributed or amended for any other purpose without prior written consent. We can not accept responsibility for the content or use of third party sites. The websites are operated by the company.
Governing law and jurisdiction:
The contract and any non contractual obligation arising in connection with it are governed by Thai law. The Thai courts have exclusive jurisdiction to determine any dispute arising in connection with the contract.
Leisure and fitness:
Guests staying at the apartments are welcome to use our facilities at no extra cost throughout the duration of their stay. A condition of using the facilities is that you must comply with the rules. Children under 16 years of age must be accompanied by an adult at all times and are not permitted to use free weights for health and safety reasons. At certain times facilities may become unavailable due to maintenance or other reasons beyond our control.
Our staff are not medically qualified so if you have any doubts about your fitness or capability to exercise, we strongly recommend that get advice from a doctor first. For safety reasons you are responsible for correctly using all fitness equipment. If you use any piece of equipment supplied by us, you must be competent in its use or have received instruction by a member of our staff as to its safe use.
If you use our facilities, appliances and services its entirely at your own risk and we have no liability to you for any loss, injury or damage sustained or incurred by you or your property.
If you engage in club activities and make use of our facilities you are responsible for ensuring that you are properly equipped and that your state of health and physical condition is such as not to involve any and risk to you or any other making use of our club.